This study explores the transformative dynamics of capacity building and service innovation within the realm of village governance across Serang District, Indonesia. Investigating the initiatives undertaken by the local government to empower communities, enhance administrative capabilities, and foster innovative service delivery, this research sheds light on the nuanced interplay of factors shaping the trajectory of rural development. Through a combination of qualitative interviews, case studies, and quantitative assessments, the study elucidates the strategies employed, challenges faced, and the impact of these endeavors on community well-being. The findings provide valuable insights for policymakers, administrators, and community leaders seeking to strengthen governance structures in rural settings.

Capacity Building, Service Innovation, Village Governance

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