This study explores the technologies for implementing software and methodological support aimed at developing students’ skills in using government electronic systems. In the context of digital transformation and e-government expansion, higher education institutions are expected to prepare students for effective interaction with public digital services. The annotation highlights pedagogical conditions, instructional design principles, and digital tools that facilitate the integration of government e-systems into the learning process. Special attention is given to practice-oriented training, simulation environments, and intelligent support systems that guide students step-by-step in performing real e-government procedures. The role of adaptive learning platforms, data security awareness, and user-centered design is also emphasized.

e-government systems, digital literacy, software support

Ingrams A. Digital public governance education: Challenges and opportunities // Teaching Public Administration. – 2025. – Vol. 43(1). – P. 5–19.

Abdulkareem A.K., Oladimeji K.A. Cultivating the digital citizen: Trust, digital literacy and e-government adoption // Information Development. – 2024. – Vol. 40(2). – P. 210–224.

Chohan S.R., Hu G. Strengthening digital competence through ICT training for e-government participation // Information Technology for Development. – 2022. – Vol. 28(1). – P. 16–38.

Contreras-Espinosa R.S., Blanco M.A. Gamification in e-government services: A systematic review // Behaviour & Information Technology. – 2022. – Vol. 41(13). – P. 2795–2810.

Isabella I., Agustian E., Baharuddin T., Ibrahim A.H.H. Digital literacy and e-government research trends: A bibliometric analysis // Journal of Governance and Regulation. – 2024. – Vol. 13(1). – P. 150–162.

Zou Y., Kuek F., Feng W., Cheng X. Digital learning innovations and equity in higher education // Frontiers in Education. – 2025. – Vol. 10. – Article 1562391.

Gromova T.V. Readiness of university teachers for digital transformation // Russian Journal of Education and Psychology. – 2024. – Vol. 15(2). – P. 45–60.

Styrin E.M., Dmitrieva N.E. (eds.). Digital Transformation in Public Administration. – Moscow: HSE Publishing House, 2023. – 312 p.

United Nations. E-Government Survey 2024: Accelerating Digital Government for Sustainable Development. – New York: UN DESA, 2024. – 280 p.

NAFI Analytical Center. Digital Literacy Index 2024. – Moscow, 2024. – URL: https://nafi.ru (accessed: 2026).