The accelerated digital transformation of education has propelled information services from peripheral utilities to core enablers of learning, research, and institutional governance. Drawing on a purposive review of empirical studies, policy documents, and institutional reports published between 2015 and 2025, this article examines how modern information services—ranging from learning management systems and digital libraries to analytics dashboards and AI-supported help desks—reshape pedagogical practice and administrative decision-making. The study adopts a mixed-methods explanatory design: a systematic content analysis establishes thematic trends, while three illustrative case vignettes (Uzbekistan, Finland, and Australia) supply contextual depth. Findings show that effective deployment of information services improves instructional quality, widens equitable access, and supports evidence-based management; however, gaps in digital literacy, data ethics, and sustainable funding hinder full realisation of these benefits. The article argues that strategic alignment between technological infrastructure, human capabilities, and regulatory frameworks is indispensable to convert informational affordances into educational value. Recommendations emphasise integrative governance models, continuous professional development, and culturally responsive content curation.

Information services, digital education, learning management systems

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