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EVALUATING THE EFFICIENCY OF THE POLICE HEADQUARTERS TRAFFIC UNIT IN DRIVING PERMIT MANAGEMENT

Ramelan Lestari , Universitas Muhammadiyah Maluku Utara, Indonesia

Abstract

This study evaluates the efficiency of the Police Headquarters Traffic Unit in managing driving permits. The assessment focuses on key performance indicators such as processing time, error rates, customer satisfaction, and compliance with regulatory standards. Data were collected through a combination of surveys, interviews, and administrative records. The findings indicate that while the Traffic Unit demonstrates proficiency in certain areas, there are significant opportunities for improvement in reducing processing times and enhancing customer service. Recommendations for optimizing workflows, implementing advanced technologies, and improving staff training are provided to enhance the overall efficiency of driving permit management.

Keywords

Police Headquarters Traffic Unit, Driving Permits, Efficiency Evaluation

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Ramelan Lestari. (2024). EVALUATING THE EFFICIENCY OF THE POLICE HEADQUARTERS TRAFFIC UNIT IN DRIVING PERMIT MANAGEMENT. International Journal of Law And Criminology, 4(06), 1–5. Retrieved from https://theusajournals.com/index.php/ijlc/article/view/3072